PERSONAL DATA PROTECTION
Privacy Notice
Notis Privasi
Effective / Berkuat kuasa: 5 November 2026 · Version 2026-11-05
English
Who handles your data
This notice explains how the Meta Mobility Property portal at properties.metamobility.net handles personal data in connection with accounts, property advertisements and enquiries. Contact the portal operator for privacy requests:
Meta Mobility
No. 3-1, Jalan Merbah 1, Bandar Puchong Jaya, 47170 Selangor, Malaysia.
metamobility8@gmail.com
What we collect and where it comes from
You provide your name, email, password, account role and, for agents, agency and registration details. We store a password hash rather than your password in plain text. Advertisers provide property details, photos, a contact number and optionally a private project/unit reference. We also process enquiries, payment references, uploaded receipts and moderation records. Hosting and security services process technical request information such as IP addresses. Admin email-code sign-in is provided through Cloudflare Access.
Why we use it and what is required
We use these details to create and secure accounts, publish and manage advertisements, prevent duplicate posts, check agent information, deliver enquiries, review payments and handle support or abuse reports. Fields marked required are necessary for the relevant service; without them we cannot complete that registration, listing or enquiry. The private project/unit reference is optional. We do not treat account registration as permission for promotional messages.
Who can see what
Property titles, descriptions, prices, general locations and approved photos are public and may be indexed by search engines. Dedicated advertiser contact numbers and WhatsApp links are provided only to signed-in buyer, property-owner and agent accounts. Signing in does not permit scraping, bulk collection or unsolicited marketing. A recipient could still copy information they are allowed to view.
When you submit an enquiry, your name, email and message are disclosed to that property's advertiser so they can respond. Enquiry histories are not a public directory. Private unit references, receipts and administrative records are restricted to the relevant account and authorised administrators. Other agents cannot inspect your private dashboard.
Do not place phone numbers, email addresses, contact QR codes, identity documents or unrelated personal details in public listing text or photographs. Automated text filtering is a safeguard, not a substitute for checking your uploads. Contact us if personal details appear in a public listing.
Service providers and overseas processing
We use Cloudflare for hosting, database, file storage and security. These services may process data outside Malaysia. Authorised staff and service providers may access data as needed to operate the portal. We may also disclose information where required by applicable law. Selecting a WhatsApp link takes you to WhatsApp, whose own privacy terms apply. Banking services you use to make a transfer also have their own policies; this portal receives the payment reference and receipt you submit.
Security, cookies and retention
We use HTTPS, password hashing, access controls and restricted receipt access. Essential session cookies keep you signed in. No online service can promise absolute security. We retain account and service records for their operating purpose and relevant dispute, accounting or legal requirements. Retention and deletion requests are reviewed by the operator; records are not currently erased automatically on a fixed schedule. Copies already held by recipients or search engines may not be under our control.
Your choices and requests
Email the privacy contact to request access or correction, account closure, deletion, withdrawal of consent, or to raise a complaint. We may need proportionate identity checks before acting. We will explain any applicable reason we cannot fulfil a request, including required retention; withdrawing consent may prevent us from continuing the affected service. Do not send passwords or full identity documents in an initial email. For independent information or complaints, visit Malaysia's Personal Data Protection Commissioner.
Changes
We will update the version and effective date when this notice changes. If a new use requires additional consent, we will request it separately.
Bahasa Melayu
Pihak yang mengendalikan data anda
Notis ini menerangkan cara portal Meta Mobility Property di properties.metamobility.net mengendalikan data peribadi berkaitan akaun, iklan hartanah dan pertanyaan. Hubungi pengendali portal bagi permintaan privasi:
Meta Mobility
No. 3-1, Jalan Merbah 1, Bandar Puchong Jaya, 47170 Selangor, Malaysia.
metamobility8@gmail.com
Data yang dikumpul dan sumbernya
Anda memberikan nama, e-mel, kata laluan, jenis akaun serta butiran agensi dan pendaftaran bagi ejen. Kami menyimpan cincangan kata laluan, bukan kata laluan dalam teks biasa. Pengiklan memberikan butiran hartanah, foto, nombor hubungan dan rujukan projek/unit peribadi jika dipilih. Kami turut memproses pertanyaan, rujukan bayaran, resit dan rekod penyemakan. Perkhidmatan pengehosan dan keselamatan memproses maklumat teknikal seperti alamat IP. Log masuk pentadbir melalui kod e-mel disediakan oleh Cloudflare Access.
Tujuan penggunaan dan maklumat wajib
Maklumat digunakan untuk mewujudkan serta melindungi akaun, menerbitkan dan mengurus iklan, mencegah iklan berulang, menyemak maklumat ejen, menyampaikan pertanyaan, menyemak bayaran dan mengendalikan sokongan atau laporan penyalahgunaan. Medan wajib diperlukan untuk perkhidmatan berkaitan; tanpanya pendaftaran, iklan atau pertanyaan tidak dapat diselesaikan. Rujukan projek/unit peribadi adalah pilihan. Pendaftaran akaun bukan persetujuan untuk mesej promosi.
Pihak yang boleh melihat maklumat
Tajuk, penerangan, harga, lokasi umum dan foto yang diluluskan adalah terbuka serta boleh diindeks oleh enjin carian. Nombor hubungan pengiklan dan pautan WhatsApp khusus hanya diberikan kepada pembeli, pemilik hartanah dan ejen berdaftar yang telah log masuk. Log masuk tidak membenarkan pengikisan data, pengumpulan pukal atau pemasaran tanpa diminta. Penerima masih boleh menyalin maklumat yang dibenarkan untuk dilihat.
Apabila anda menghantar pertanyaan, nama, e-mel dan mesej dikongsi dengan pengiklan hartanah tersebut untuk mendapatkan jawapan. Sejarah pertanyaan bukan direktori awam. Rujukan unit peribadi, resit dan rekod pentadbiran dihadkan kepada akaun berkaitan serta pentadbir yang dibenarkan. Ejen lain tidak boleh melihat papan pemuka peribadi anda.
Jangan letakkan nombor telefon, alamat e-mel, kod QR hubungan, dokumen pengenalan atau butiran peribadi tidak berkaitan dalam teks atau foto iklan awam. Penapisan teks automatik ialah langkah perlindungan dan bukan pengganti semakan muat naik anda. Hubungi kami jika butiran peribadi muncul dalam iklan awam.
Penyedia perkhidmatan dan pemprosesan luar negara
Kami menggunakan Cloudflare untuk pengehosan, pangkalan data, storan fail dan keselamatan. Perkhidmatan ini mungkin memproses data di luar Malaysia. Kakitangan dan penyedia perkhidmatan yang dibenarkan boleh mengakses data bagi operasi portal. Maklumat juga boleh didedahkan jika dikehendaki undang-undang. Pautan WhatsApp membawa anda ke WhatsApp yang mempunyai syarat privasinya sendiri. Perkhidmatan bank bagi pindahan bayaran turut mempunyai dasar tersendiri; portal menerima rujukan bayaran dan resit yang anda hantar.
Keselamatan, kuki dan penyimpanan
Kami menggunakan HTTPS, pencincangan kata laluan, kawalan akses dan akses resit terhad. Kuki sesi penting memastikan anda kekal log masuk. Tiada perkhidmatan dalam talian boleh menjamin keselamatan mutlak. Rekod disimpan bagi tujuan operasi dan keperluan pertikaian, perakaunan atau undang-undang berkaitan. Permintaan penyimpanan dan pemadaman disemak oleh pengendali; rekod belum dipadam secara automatik mengikut jadual tetap. Salinan pada penerima atau enjin carian mungkin di luar kawalan kami.
Pilihan dan permintaan anda
E-mel kepada pihak hubungan privasi untuk meminta akses, pembetulan, penutupan akaun, pemadaman, penarikan balik persetujuan atau mengemukakan aduan. Semakan identiti yang bersesuaian mungkin diperlukan. Kami akan menerangkan sebab yang berkenaan jika permintaan tidak dapat dipenuhi, termasuk kewajipan menyimpan rekod. Penarikan balik persetujuan mungkin menghalang perkhidmatan berkaitan. Jangan hantar kata laluan atau dokumen pengenalan penuh dalam e-mel awal. Maklumat dan saluran aduan bebas tersedia melalui Pesuruhjaya Perlindungan Data Peribadi Malaysia.
Perubahan
Versi dan tarikh kuat kuasa akan dikemas kini apabila notis berubah. Persetujuan tambahan bagi kegunaan baharu akan diminta secara berasingan jika diperlukan.